A CRM is a customer relationship management system for managing a company’s current and future interactions with customers, optimized for pipeline management. Some examples are Salesforce, Sugar CRM, Zoho, or Pipedrive.
An ERP, or enterprise resource planning system, is a collection of hard facts about financial or inventory events. It’s what a company runs its business on. ERPs range from smaller systems like QuickBooks and Sage to larger systems like SAP, Oracle or Microsoft.
A sales order processing system or SOP allows suppliers to process and fulfill orders more easily and efficiently, does error checking, web order management, B2B eCommerce; and integrates with your back-office ERP system. No more email, fax or phone orders!
Reduce errors, save money and use NetSymm to manage your orders.