NetSymm Customer Proof Points: Coca-Cola Dubai

CASE STUDY
THE COMPANY
Al-Ahlia Group (Coca-Cola Dubai) was established in 1979 by very prominent UAE Nationals with a vision to bring technology, innovation and professionalism in business to UAE.
Today Al Ahlia, in partnership with Coca-Cola, has secured sizeable market share in the CSD industry and operates from a highly automated plant in Al Ain, UAE with an investment worth tens of millions of Dollar. Al Ahlia Group is now poised for aggressive growth and expansion as a part of its long term business strategy, based on its past spectacular success in terms of constant profits improvement, available liquidity and over achieving workforce.

NetSymm Customer Proof Points: Coca-Cola Dubai

CASE STUDY
THE PROBLEM
Coca-Cola Dubai has predominantly manual processes for processing orders. Purchase orders coming in by fax, email or phone are disorganized, and need to be manually entered in to SAP. This process is error prone and wastes time. Buyer barcodes need to be matched to Coca-Cola’s product codes. Unit of Measure (UOM) mapping needs to be done. Minimum order quantities (MOQ) need to be checked. Whether the item is on promotion at the time needs to be considered for free of charge items (FOC) that need to be added into the purchase order (PO).
There was no visibility to the inventory in the supply chain, or status of the order, which caused delayed order delivery to customers.

NetSymm Customer Proof Points

CASE STUDY
SOLUTION AND RESULTS
  • Automatic, secure, scalable, real time transaction processing
  • Lowers costs by reducing call center resources
  • Automates it’s sales process and customers’ procurement process
  • Real time visibility of all transactions for both Coca-Cola and its’ customers
  • Faster processing of business transactions
  • Automation of business rules such as: product mapping, UOM mapping, MOQ checks, adds FOC items, scheduling ship dates based on order date and time
  • Eases customer onboarding
  • Accurate order fulfillment and on time delivery
  • Improves customer procurement experience