Based on a Salesforce March 2021 report – “71% of food and beverage businesses will be moving from offline to online within the next 24 months.” As you are evaluating a new eCommerce solution for your business, consider these 6 metrics:
- Usability – so customers can access the product 24/7 from anywhere, anytime from any device.
- Functionality – Value customers realize from using the product.
- Automation – so you can save time and meet your customer’s needs.
- Inventory in real-time – so you can know exactly what is available to ship at any given time.
- Sales and Operations planning – so you can view all your customers orders in one page.
- AI based deeper insights to understand trends.